Shipping policy
Shipping Policy
Last Updated: September 16, 2026
At Bush Living, we want customers to understand how orders are processed, shipped, and delivered.
Shipping Region
Bush Living currently ships within the United States.
We do not currently offer shipping to destinations outside the United States.
Order Processing
Orders are normally prepared for shipment within 1–2 business days after the order has been successfully placed and payment has been confirmed.
Business days are Monday through Friday, excluding applicable holidays.
Orders placed on weekends or holidays may begin processing on the next available business day.
Delivery Time
After an order has been dispatched, carrier transit generally takes approximately 2–4 business days.
Based on the current processing and transit estimates, most orders are expected to arrive within approximately 3–6 business days from the date of purchase.
Delivery estimates are not guaranteed. Actual delivery times may vary because of carrier delays, weather, holidays, transportation disruptions, incorrect delivery information, or other circumstances outside our reasonable control.
Shipping Costs
Available shipping costs are displayed during checkout before the order is completed.
Where an order qualifies for free shipping, the applicable shipping charge will be shown as free during checkout.
Order Tracking
After an order has been shipped, tracking information may be provided through the email address associated with the order.
Tracking information may require some time to become active after the shipment has been accepted by the carrier.
Delivery Address
Customers are responsible for providing an accurate and complete delivery address during checkout.
If you notice an address error after placing an order, contact us as soon as possible at:
We will make reasonable efforts to correct the address before the order is shipped. Once an order has been dispatched, we may not be able to change the delivery address.
Delayed or Missing Shipments
If your order has not arrived within the expected delivery timeframe, please contact us at:
Please include your order number and the shipping information associated with the purchase.
We will review the available shipment information and assist you with the next steps.
Damaged Shipments
If your package arrives damaged, please contact us as soon as possible.
Please provide:
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Order number
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Description of the damage
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Photographs of the product
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Photographs of the shipping package when applicable
This information may help us investigate the issue and determine an appropriate resolution.
Incorrect or Missing Items
If you receive an item that is different from what you ordered, or if an item is missing from your shipment, contact us at:
Please provide your order number and details of the issue.
Returns and Refunds
Eligible purchases may be returned within 30 calendar days of delivery, subject to the requirements of our Return & Refund Policy.
Bush Living provides free returns for eligible returns.
Approved refunds are processed within 5 business days after the returned item has been received and the return has been approved.
Please review our Return & Refund Policy for complete eligibility requirements and return instructions.
Contact Us
Bush Living
2420 E McKinney St
Denton, TX 76209
United States
Email: contact@bushliving.shop
Phone: 940-295-8980
Website: bushliving.shop